TPAC Toronto 2026 – What a conference, what a community!

31 May to 2 June, 2026 – Toronto, Canada

Dear TPAC friends, Sage colleagues, exhibitors, Business Partners, ISVs, VARs, Tech Partners and the broader Sage community,

I am finally back home in South Africa, back behind the keyboard, and slowly catching up after what can only be described as a very full, very busy, very energising and very memorable TPAC North America in Toronto.

And what a conference it was.

TPAC Toronto, which took place from 31 May to 2 June 2026, was a huge success. That is not only my view from the stage or from behind the scenes, but also the feedback I received from delegates, exhibitors, Sage team members, Business Partners and many of the people who spent time engaging, sharing ideas, comparing notes, reconnecting and building new relationships during the event.

For me personally, TPAC has never just been a conference. It is a working ecosystem. It is where the broader Sage community gets to breathe the same air, argue constructively, laugh loudly, ask difficult questions, find new opportunities, challenge assumptions, and remind ourselves that this market is still full of energy, relevance and commercial potential.

Toronto delivered exactly that.

A massive thank you must go to Sage, our main sponsor, for the commitment, support and energy brought into this year’s event. The Sage presence was outstanding. Having such a strong Sage contingent in the room made a real difference, and the level of engagement from the Sage leadership team, product leaders, subject-matter experts and regional team members was highly appreciated.

A special thank you to Sinead O’Connor and Erik Sapp for the brilliant support with the planning, coordination and alignment from the Sage side. Your professionalism, kindness, patience and willingness to assist made a tremendous difference. Thank you for helping with the arrangements, for working with us to get the broader Sage team aligned with the conference, and for helping ensure that the Sage presence at TPAC was strong, engaged and meaningful.

The Sage message landed strongly

The Sage sessions landed extremely well.

Rob Sinfield’s keynote gave the room a clear view of Sage’s thinking, product direction and continued commitment to innovation. His Artificial Intelligence keynote also set the tone for one of the most important conversations we need to keep having as an ecosystem: how AI becomes practical, relevant and commercially useful for partners and customers, rather than simply being another buzzword.

Annette Grotz delivered a strong and important message, bringing Sage Canada’s perspective into the conversation and helping connect the local, regional and global threads in a way that felt relevant to the partners in the room.

John Thomas, better known to many of us as JT, once again brought his deep product knowledge, practical context and steady hand to the discussion. JT also moderated the AI Circle of Excellence after Rob’s opening AI keynote, and that session gave us a valuable opportunity to move from concept to conversation. It was less about “AI theatre” and more about what partners, ISVs and customers should actually be thinking about now: readiness, data, use cases, enablement, responsibility and commercial relevance.

Jeff Richards delivered a focused and valuable CRM session, reminding us again that CRM remains a meaningful part of the broader Sage conversation. CRM is not simply a side topic; it is part of how customers engage, sell, service, retain and grow. The CRM ecosystem presence at TPAC also reinforced that there is still a lot of opportunity in this space.

Richard Jang’s contribution around the road ahead was also extremely valuable. These sessions matter because the partner community needs direction, confidence and clarity. The message from Sage came through as constructive, professional and aligned with the ecosystem.

The Big Deals session, the Road Ahead session, the AI session, the CRM focus, and the broader Sage presence all helped create a strong and positive narrative for the conference. Thank you also to Brian Nunes, Dexter Ang and all the other Sage speakers and team members who contributed their time, insight and energy.

AI and Business Automation: from noise to real value

The Artificial Intelligence and Business Automation Circle of Excellence sessions were particular highlights for me. The AI conversation is clearly not going away. More importantly, it is now moving into the territory where we need to ask better questions. What are the use cases? Where is the data? Where is the value? Who owns the risk? How do partners turn AI into repeatable, useful and responsible customer-facing solutions?

The Business Automation session was equally important. My own opening message was that automation is no longer only a narrow technical discussion. It is now an operating model conversation. ERP remains the system of record, but much of the opportunity sits around the ERP: process intelligence, workflow, integration, field execution, portals, reporting, evidence, compliance and customer engagement. That is where partners can create serious value.

Every manual hand-off, every spreadsheet, every approval delay, every duplicated capture process, every exception and every disconnected operational step is a potential consulting, implementation and managed-service opportunity. The strongest automation stories are not about isolated tools replacing one another. They are about specialised solutions working together across the stack to create measurable business outcomes.

To the sponsors, exhibitors and delegates

A huge thank you to all the exhibitors and sponsors who invested in TPAC and helped bring the ecosystem to life. Conferences do not work because of one keynote, one sponsor or one organiser. They work because exhibitors show up, partners engage, delegates ask questions, and people are prepared to share what they know. To every exhibitor: thank you for the time, cost, travel, preparation, presentations, demos, conversations and follow-ups. You are a massive part of what makes TPAC valuable.

To every Business Partner, VAR, ISV, Tech Partner and delegate who attended: thank you. Your participation is what gives TPAC its heartbeat. The conversations in the rooms, hallways, exhibition area, dinners and informal catch-ups are often where the real magic happens.

Honest lessons, taken constructively

We also need to be honest and say that not everything was perfect.

We had some operational and venue-related hiccups, particularly around the Sunday morning handover, room readiness, locating equipment, the suitability of some of the break-away rooms for presentations, and of course the Wi-Fi and internet connectivity. The connectivity challenges were frustrating, especially for exhibitors who rely on live demonstrations and online access to deliver their presentations properly.

We will not pretend those issues did not happen, and we will definitely take the lessons forward. At the same time, I want to be clear that this is not intended as a negative review of the event. The overall conference was still a major success, and the energy in the room proved that. The food and wait staff were excellent, and the AV team was extremely helpful whenever issues needed attention. Joseph and Bobby (from the Hyatt) also deserve a special mention for doing what they could to assist when things needed to be fixed quickly. There are always lessons from events of this scale, and we will use them constructively as we plan the next TPAC.

Personal thank-yous

On a very personal note, I also want to thank Liz for helping me sort out my Canadian visa challenge. I came dangerously close to not making it to Canada at all, and without her help with the Canadian consulate process, I may well have had to join my own sessions virtually. That would have been a very different and far less enjoyable experience. Liz, thank you. I am extremely grateful.

Thank you also to Doug, and to the broader TPAC team, for the enormous amount of work that went into making this event happen. These events may look smooth from the outside, but everyone close to the planning knows how many moving parts there are, how many things change, and how much last-minute effort is needed to bring everything together.

A very warm and special thank you must also go to Rob and Marie from BeyondERPTech.

Marie does an enormous amount of work behind the scenes on the TPAC videos, including the speaker intro videos, the teaser video and the main intro video for the opening session. Those pieces help set the tone, create the excitement and give TPAC its professional polish before the first session even starts.

Rob, as always, brings his own very special touch to TPAC. From MC’ing the gala dinner and awards evening, to his keynotes, ISV representation and the way he helps carry the energy of the event, his contribution is always deeply valued. Rob and Marie, thank you both for the time, care, creativity and heart you continue to put into TPAC.

And then a big shout-out to Emm and the QNXION / Impact Collective team for keeping the energy alive through interviews, social media, posts, conversations and community engagement. That ongoing visibility matters. It helps us take the value of TPAC beyond the few days of the conference and into the broader Sage community.

For those who could not attend, we will share recordings, approved content and follow-up material as it becomes available. We also hope to share some of the Sage keynote and AI content presented by Rob, subject of course to approval from Sage.

Looking ahead

Looking ahead, we will share details of the next TPAC conference as soon as the dates are finalised and the venue is locked in. The momentum coming out of Toronto is strong, and I genuinely believe we have a very exciting road ahead.

For me, the biggest takeaway from TPAC Toronto is simple: this community is still very much alive, very much relevant, and very much ready to keep building.

The Sage ecosystem has depth. It has history. It has loyal customers. It has experienced partners. It has specialist ISVs. It has new technology. It has business automation opportunities. It has AI conversations that are becoming more practical. And, most importantly, it has people who still care enough to show up, contribute and build together.

That is what makes TPAC special.

Thank you again to Sage, to all sponsors and exhibitors, to all delegates, to the TPAC team, to the broader Sage community, and to every person who helped make Toronto such a memorable event.

Now we regroup, follow up, share the learnings, continue the conversations, and build on the momentum.

Onwards and upwards. 

Mich Martins, MWare CEO | TPAC Director | Sage 300 Action Group Spokesperson & Global Organiser

TPAC South Africa 2026 – Thank You

March 16, 2026 – Johannesburg, South Africa

What a rhythm. What a gathering. What a powerful reminder that when the Sage ecosystem comes together, we do not just make noise — we make music.

A huge and heartfelt thank you to everyone who helped make TPAC South Africa 2026 such a special experience.

To the entire Sage team, with special appreciation to Rob Sinfield, Jordaan Burger, and the full Sage AME team — thank you for your presence, your support, your insight, and your belief in the power of this ecosystem.

To all our sponsors — thank you for backing the vision, bringing energy to the event, and helping us create something meaningful and memorable.

 To our Business Partners, ISVs, tech partners, and customers — thank you for showing up, engaging, sharing, challenging, collaborating, and reminding us why this community matters so much.

To our keynote speakers and round table panellists — thank you for your impactful contributions, your thought leadership, and the honest, insightful discussions that brought real value to the room.

Congratulations as well to all our award winners and to the lucky winners of the TV, screens, and other give-aways — may you enjoy every moment of your well-deserved prizes.

 My personal takeaway from TPAC this year is simple but powerful:

 Sage is stronger together.

Stronger when we work in unison as one connected ecosystem.
Stronger across all Sage products.
Stronger whether the solution is cloud hosted or cloud native.
Stronger across ERP, CRM, HR, and Payroll.
Stronger when enriched by the innovation, features, and value brought by ISV and tech partner solutions.
And stronger still when all of this is supported by knowledgeable, capable, and technically sound Business Partners.

For me, TPAC felt like Africa’s drumbeat in full flow — many hands, many rhythms, many voices, but one powerful sound.

Each of us brings a different beat.
Each of us brings a different instrument.
But together, we create something bigger than any one company, product, or person could create alone.

 One African drum. Many hands. One rhythm. One ecosystem. One future.

Thank you for being part of that sound, that energy, and that momentum.

Let us keep drumming together.
Let us keep building together.
Let us keep growing together.

 The rhythm is strong. The ecosystem is alive. And the future sounds beautiful. 

Mich Martins, MWare CEO | TPAC Director | Sage 300 Action Group Spokesperson & Global Organiser

TPAC Asia 2025. Connecting Partners, Driving – Innovation

October 20, 2025 – Ho Chi Minh City, Vietnam

TPAC Asia 2025 brought together Sage partners, ISVs, VARs, and sponsors for a few days of collaboration, innovation, and community spirit. From insightful sessions and hands-on training to networking and celebrations, the event was filled with energy, connection, and shared purpose.

A Special Thank You

• Mai House Saigon Hotel for world-class hospitality, flawless coordination, and unforgettable experiences, including the Mekong Delta Day Tour.
• Sage, our Platinum Sponsor, for ongoing support and engagement, with a special mention to Richard Jang, Jeff Richards, John Thomas, Michael Small, Priya Sukesh, and the Sage Australia team.
• Sage X3 Trainers & ISVs for empowering partners with knowledge, best practices, and hands-on guidance.
• TPAC Global Golds including Orchid Systems, Pacifictech, AutoSimply, ZAP, Granite, and MWare for their long-term commitment to the community.

Roadmaps and Innovation

• Sage 300 Five-Year Roadmap: Modernised web screens, stronger REST APIs, AI-powered tools, hybrid deployment, enhanced mobile support, and ongoing security alignment.
• Sage CRM Five-Year Roadmap: Next-generation UI, AI-driven insights, deep integration across Sage products, mobile CRM app, collaboration features, and marketplace extensions.

Awards, Recognition & Community Impact

• Celebrated outstanding partners driving innovation, excellence, and customer success.
• Smart TV prize winners generously donated to a local orphanage, establishing a new TPAC tradition of community giving.

Looking Ahead
Next stop: TPAC Southern Africa 2026, 8–10 March at Glenburn Lodge & Spa, Muldersdrift, South Africa.

Thank you to everyone who made TPAC Asia 2025 a success – your energy, collaboration, and shared passion for the Sage ecosystem continue to drive our community forward.

Read the full article here.

Mich Martins, MWare CEO | TPAC Director | Sage 300 Action Group Spokesperson & Global Organiser

Orchid Systems

Orchid Systems, an award-winning Sage Tech Partner, has been part of the Sage community for over 30 years. We develop innovative add-on modules that enhance the functionality of Sage software. Orchid’s modules are used in 7000+ Sage sites across 80+ countries, and are supported by 450+ Sage Business Partners.

www.orchid.systems  | info@orchid.systems | Sydney, Australia

Pacific Technologies

Pacifictech – AP Automation, Control, Mobility and Workflow solutions

Pacifictech solutions are developed prioritizing the needs of businesses – innovative connected services provide transforming Automation, Web Based and Mobility solutions. Our Procure to Pay Purchasing suite with enriched functionality takes Sage 300 to the next level. Compliance solutions provide a foundation for enforcing strong controls to reduce risks.

www.pacifictechsol.com | +1 705 728 9422 |  Toronto, Canada

AutoSimply

Autosimply’s Manufacturing Order (M/F) module is an easy-to-use manufacturing solution for small to medium-sized enterprises 

www.autosimply.com | +852 2366 8396 | Hong Kong

Zap

COMPREHENSIVE SAGE DATA & ANALYTICS ACROSS 100, 300, X3 & INTACCT
Zap’s Sage Data & Analytics brings automated, governed data warehousing and pre-built analytics to Sage 100, 300, X3, and Intacct. By connecting ERP data (not exports), users gain a trusted single source of truth, with Excel add-in and Power BI support enabling formatted financial reporting, interactive dashboards, consolidation across modules/companies, and lightning-fast refreshes. Thousands of embedded expert hours power each Sage model, delivering rapid deployment, enhanced data security and significant time savings during month-end close.

www.zapbi.com | info@zapbi.com | Global

Norming

Norming has been named Development Partner of the year in China and South Africa several times . They specialize in helping Sage 300 ERP customers manage and secure their key physical and monetary assets.

www.norming.com | +86-10-58692950 | Beijing, People’s Republic of China

Granite Warehouse Managment

WE MAKE WAREHOUSES WORK BETTER.

Granite Warehouse Management System (WMS) is a fully featured WMS software solution, driven by barcoding, for small and medium size businesses. Granite integrates with Sage 100, Sage300, Sage InTacct and a number of other ERP solutions.

www.granitewms.com | +1-646-633-1212 | Global

Beyond ERP Tech – Connecting Resellers

With the right ERP for Business Growth

Are you a reseller in the ERP space on the lookout for strategic technology partners to foster your business growth? If so, consider BeyondERPtech as your chosen ally. With a wealth of industry experience, our team is expertly poised to connect you with premier ERP solutions and appropriate vendors. We strive to conserve your valuable time by meticulously vetting and selecting the ideal solutions tailored to resonate with your customers’ unique needs.

https://beyonderptech.com  |  rob@beyonderptech.com |

Brisbane, Australia | US +1 646 844 8560 |  AU +61 412116812 

MWare

MWare Consulting is a Sage-focused digital transformation partner, helping Sage ISVs, VARs, and clients unlock the full potential of their ERP environments through intelligent mobility, integration, and process automation. Our flagship offerings include MWare Xplore, a dynamic mobile workforce platform; MWare Connector, a powerful REST-API bridge for seamless integrations; and MWare SecureMail Relay, which ensures secure, encrypted delivery of ERP-generated documents. We also embed Realm Digital IDs and Digital Signatures to enable trusted, compliant, and auditable digital interactions.

At MWare, our mission is to simplify complexity and amplify impact — empowering partners to modernise legacy systems, reduce risk, and deliver agile, client-centric solutions. Whether standalone or embedded, our tools are designed to scale globally while meeting the unique needs of each region, vertical, or partner strategy within the Sage ecosystem.